Last updated on Dec 15, 2025.
This Privacy Policy explains how Trust Tide Tax LLC collects, uses, stores, and protects your personal information when you use our tax return preparation services.
1. Information We Collect
We may collect the following types of information in order to prepare and file your tax return:
- Personal identification (name, address, SSN, date of birth)
- Financial documents (W-2, 1099, 1098, bank statements, investments, business income/expense records)
- Tax history (prior returns, IRS notices)
- Contact information (support@trusttidetax.com)
2. How We Use Your Information
We use your information to:
- Prepare and electronically file your tax return
- Communicate with you regarding your tax matters
- Comply with legal and regulatory obligations
- Provide year-round tax support if requested
We never sell your personal information.
3. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect your data, including:
- Secure document storage
- Encrypted data transmission
- Access limited to authorized personnel
4. When We Share Your Information
Your information may be shared only:
- With tax authorities for filing purposes
- With third-party software providers used to prepare or file your return
- When required by law (court order, subpoena, audit)
- With your explicit written consent
5. Data Retention
We retain electronic copies of your tax return and documents for at least 3 years, unless law requires longer. You are responsible for keeping your original records.
6. Your Rights
You may request:
- Access to your information
- Corrections to inaccurate data
- Deletion of information where legally permitted
7. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of changes.
- Amendments can be prepared upon request
- An amended return is considered a separate service and may involve additional fees
8. Contact Information
For questions, contact:
Email: support@trusttidetax.com